After Sales Area Manager - Suzuki

At Sfakianakis Group, a leader in the automotive industry, we are looking for a motivated and results-driven After Sales Area Manager to join our team.

The successful candidate will support, guide, and develop our network of authorized service and spare-parts partners, ensuring high-quality after-sales services, customer satisfaction and profitability.

Responsibilities:

• Supports the network of authorized service and spare-parts partners across all after-sales activities.
• Improves partner performance by providing ongoing technical and commercial support to enhance service quality and efficiency.
• Monitors customer satisfaction, reviewing feedback and key performance indicators to identify improvement areas.
• Proposes and implements initiatives to enhance operational efficiency and overall after-sales performance.
• Develops and executes initiatives that strengthen after-sales services and customer experience.
• Travels within Greece to support the partners network in the assigned region.

Required Qualifications:

• University degree in Mechanical Engineering (or related field)
• 3+ years of experience in a similar role
• Solid understanding of automotive industry practices and standards
• Advanced Knowledge of MS Office and CRM systems
• Very good knowledge of English (spoken and written)
• Willingness to travel regularly within Greece

Skills:

• Effective communication
• Strong analytical skills
• Results-oriented with a strong focus on achieving goals and driving performance

Benefits:

• Competitive salary and performance-based bonus
• Corporate car for business travel
• Corporate group health and life insurance coverage
• A modern, supportive and fast-paced working environment
• Opportunities for career advancement within a leading Group