AI & Fundraising Operations Consultant

About Us 

Orr Group is a strategic partner to nonprofit organizations, helping them solve some of the world’s most pressing challenges. Through our embedded partnership model, we go beyond traditional consulting - providing hands-on leadership, expertise, and execution to drive transformative fundraising and organizational growth. For over 30 years, we have collaborated with mission-driven organizations to design and implement innovative fundraising strategies, grow revenue, and build capacity to ensure long-term success. Our work spans campaign management, major gifts strategy, board development, planned giving, talent management, and beyond. We remain nimble, forward-thinking, and results-driven, helping our clients navigate an ever-evolving philanthropic landscape.  

 

Position Summary 

Orr Group is seeking a Senior Associate Director, AI & Development Operations to help lead and deliver client engagements across AI strategy, workflow automation, and implementation projects. The ideal candidate has worked inside nonprofit development and operations teams, knows fundraising best practices, and can look at a client's systems and processes and see what's working, what's broken, and what's possible. They pair that judgment with hands-on technical skill and can build and deploy the automations, integrations, and AI tools they recommend. 

Senior Associate Directors serve as core members of client project teams, managing day-to-day execution in partnership with the Director, who sets project direction and serves as the primary point of contact. They work directly with nonprofit executives, development and fundraising teams, operations leaders, and technology stakeholders, and may lead less complex engagements on their own. 

Responsibilities 

Each project at Orr Group is specially tailored and designed for the needs of that particular client. Generally, Senior Associate Directors manage day-to-day project execution, lead the development of deliverables, and carry the work from discovery and assessment through implementation and adoption. 

Sample engagements may include: 

• Gift processing redesign. Assess a development team's gift entry and acknowledgment process in Raiser's Edge NXT, clean up the underlying data and configuration, and build automations that cut acknowledgment turnaround time. 

• Organizational AI readiness. Assess how teams across an organization use (or avoid) AI, recommend a governance policy, and deliver a prioritized roadmap and staff training. 

• Program inquiry automation. Map how a program team handles incoming inquiries, deploy an AI tool to route requests and draft responses, and train staff to manage it. 

 

Client Leadership 

• Serve as a day-to-day contact for clients, and as primary contact in the Director's absence, building strong relationships with development teams, operations staff, and technical stakeholders. 

• Maintain work plans, timelines, and project dashboards, ensuring deliverables are met within scope, budget, and deadlines. 

• Attend client meetings and present deliverables, including assessment findings, process maps, and implementation updates. 

• Ensure client-facing materials, including assessment reports, roadmaps, and technical documentation, are client-ready before Director review and approval. 

• Stay current on nonprofit technology and AI trends and bring relevant insights to client strategies. 

• Support the Director and Impact Officers in identifying opportunities for contract renewals and expanded advisory, implementation, or training services. 

• Lead less complex engagements independently, where appropriate. 

 

AI Assessment & Strategy 

• Facilitate discovery conversations and stakeholder interviews to assess organizational readiness, workflow pain points, and opportunities for automation. 

• Conduct assessments in partnership with the Director, including process mapping, system evaluation, and feasibility analysis. 

• Audit and document client workflows, including building documentation from scratch for processes that are currently undocumented. 

• Evaluate development operations against fundraising best practices, including gift entry and processing, acknowledgment and stewardship, moves management, prospect research, donor data management, and reporting. 

• Assess the health of fundraising CRMs such as Salesforce and Raiser's Edge NXT, identifying configuration, data, and process issues. 

• Identify high-impact opportunities for automation and AI integration across development, operations, finance, and program functions. 

• Contribute to roadmaps that prioritize solutions by impact, feasibility, cost, and change readiness.