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Key details
- Location
- Campo Bom, Brazil
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- other
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Responsável pelo suporte a gestores através dos canais de atendimento (Chat, URA, Fale Conosco e E-mail)
Atividades
* Realizar atendimento ao cliente, auxiliando na utilização da ferramenta de gestão (Good Manager, Ifl ex) e esclarecimento de dúvidas operacionais.
*Treinamento de novos clientes;
*Análise, tratativa e direcionamento de demandas operacionais, visando a satisfação e cum‐primento de SLA’s.
Pré-requisitos indispensáveis
* Ensino Médio Completo (Desejável Superior em andamento);
*Conhecimento em Excel intermediário;
*Boa comunicação;
*Pró atividade;
*Experiência com atendimento ao cliente.
Apply now and Vibe with Us!
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