Associate Attorney

Internet Brands

Oakland, CA, United States1w ago

Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.

Key details

Location
Oakland, CA, United States
Work style
Onsite
Level
Entry level
Job type
Full-time
Function
Legal & Compliance
Focus area
other
Posted
1w ago

Skills

case managementcrmcustomer service

About the role

SUMMARY: This position is responsible for the direct management of client cases on behalf of the firm. This includes but is not limited to the management of the Associate Attorney’s team, including Case Manager and Assistant Case Manager. An associate attorney in the firm is a top-level representative of the company, its’ mission and its’ culture. Associate attorneys are expected to perform at the highest levels of the legal field and represent their clients to highest degree possible.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Core duties and responsibilities include the following. Other duties may be assigned.  

  • Represents clients to the best of their ability before WCAB and higher courts within the Workers’ Compensation system to maximize case recovery for each client  

  • Achieves mutually agreed gross case resolutions goals per month, on quarterly averages either through settlement or trial  

  • Communicates effectively with team and clients  

  • Promptly returns team calls, emails and texts to ensure team cohesion and direction  

  • Promptly returns client emails, texts and phone calls (or assigns to team when appropriate)  

  • Conducts in-person weekly meetings with team according to company provided agenda  

  • Supervises, trains and assists in the professional development of their assigned Team.  

  • Assigns and explains tasks to team through CRM system  

  • Provides weekly and monthly reporting to Case Management Director and Managing Attorney  

  • Weekly reports of Case Resolutions and Depositions  

  • Case Management Reports for each new assigned case  

  • Evaluates findings and develops strategies and arguments in preparation for presentation of cases.  

  • Documents all case activity in CRM System, including phone calls  

  • Maintains superior knowledge of workers’ compensation laws to represent clients effectively and ethically  

  • Identifies third party issues for cases and works with third-party attorneys to maximize results for client  

  • Analyzes the probable outcomes of cases, uses knowledge of legal precedents.  

  • Evaluates findings and develops strategies and arguments in preparation for presentation of cases.  

  • Performs administrative and management functions related to the practice of law.  

  • Attends company events and company sponsored events in the community  

  • Occasional drafting researched legal articles for firm marketing 

  • Participation in firm community and marketing activities, including free legal events  

ATTENDANCE: Must be punctual and timely in meeting all requirements of performance, including, but not limited to meetings, phone consultations and court appearances. Work on nights and weekends may be required to fulfill all duties and responsibilities of position.  

TRAVEL: Occasional day and overnight travel to WCAB appearances at boards other than the direct Bay Area such as Stockton, Fresno and Redding. Occasional overnight and weekend travel to educational and industry conferences on behalf of firm.  

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:  

  • Intellectual 

    • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; assigns work flows and procedures.  

    • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.  

    • Project Management - Develops case management plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.  

    • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.  

  • Interpersonal 

    • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.  

    • External Working Relationships – Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.  

    • Communicates effectively with team and clients  

  • Leadership 

    • Delegation - Delegates work assignments to Team; Matches the responsibility to the person;  

Get jobs like this as soon as they're posted

JobSuited checks company career sites all day and ranks every opening against your profile. Free to join.

Create a free account