Attendant Room

Overview

The Room Attendant is responsible for maintaining a high standard of cleanliness, hygiene, and guest satisfaction by ensuring guest rooms and public areas are clean, well maintained, and properly stocked. This role involves thorough cleaning of guest rooms, attention to detail, and adhering to the hotel's service standards to provide guests with a comfortable and welcoming stay.

Responsibilities

• Enjoy working in a fast-paced environment while having an impeccable eye for detail.

• Clean and service assigned guest rooms daily, ensuring all areas are spotless and in good condition.
• Make beds, change linens, and replace towels and amenities according to hotel standards.
• Dust and polish furniture, clean windows, mirrors, and surfaces.
• Vacuum carpets, sweep and mop floors, and remove trash and recyclables from rooms.
• Replenish guest room supplies, including toiletries, beverages, and room amenities.
• Clean bathrooms thoroughly, including sinks, toilets, showers, and bathtubs.
• Report any maintenance or repair needs in guest rooms to the housekeeping inspector.
• Ensure the overall presentation of rooms meets hotel standards before guest arrivals.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirement.
• Provide additional support to the housekeeping team and perform other duties as assigned.

Qualifications

• Previous experience as a Room Attendant or in a similar role is preferred.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Ability to speak, understand English and Spanish is preferred.
• Ability to work independently and efficiently in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to manage time effectively and meet deadlines for room turnovers.
• Flexibility to work shifts, including weekends, holidays, and evenings.

Perks and Benefits:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Team member room night program

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