AUDIO/VISUAL SYSTEMS SPECIALIST
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Key details
- Salary
- $62K–$77K/yr
- Location
- San Diego, CA, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 1w ago
Skills
About the role
Performs a wide variety of complex and specialized activities supporting the design, operation, maintenance, transportation, scheduling, and lifecycle management of audio/visual systems and equipment for programs, conferences, meetings, and special events across campus. Functions as the subject matter expert for audio/visual systems, integrated conferencing environments, and AV design needs across campus. Serves as a primary technical resource for high-profile and critical events, providing planning, testing, event-day operation, troubleshooting, and post-event support.
RESPONSIBILITIES & DUTIES:
- Designs, plans, implements, configures, and supports audio/visual systems for use across campus facilities;
- Operates professional audio, video, presentation, and conferencing equipment for research programs, conferences, meetings, and special events;
- Serves as the primary technical resource for high-profile and critical campus events, including pre-event planning, system testing, event-day operation, real-time troubleshooting, and post-event follow-up;
- Troubleshoots professional audio systems and signal flow, including microphones, mixers, digital signal processors (DSPs), amplifiers, speakers, audio interfaces, cabling, and related AV infrastructure;
- Troubleshoots integrated AV and conferencing environments, including displays, cameras, microphones, speakers, control systems, switching, signal distribution, Zoom Rooms, Zoom integrations, and Crestron systems;
- Provides subject matter expertise and technical guidance to equipment users and IT staff concerning AV system operation, equipment selection, presentation techniques, and troubleshooting;
- Develops and performs preventive maintenance, testing, and readiness checks for campus AV systems and coordinates repair activities as needed;
- Develops and maintains AV system documentation, room diagrams, equipment inventories, configuration standards, troubleshooting procedures, known-issue documentation, and lifecycle requirements;
- Maintains a working inventory of AV equipment in accordance with user and event needs;
- Provides AV equipment and technology purchasing recommendations and influences purchasing and lifecycle decisions;
- Schedules, transports, sets up, tests, and supports audio/visual equipment for use by employees and maintains schedules and records of requested AV equipment and users;
- Coordinates with external AV vendors when specialized services are required and identifies opportunities to perform services internally when appropriate;
- Partners with IT Support and other technology teams to establish AV standards, improve room reliability, and transfer knowledge to support staff;
- Applies job skills and department policies and procedures to complete a wide range of difficult tasks;
- Performs other duties as needed or assigned.
- Details of established essential functions for this position will be addressed/discussed during the interview process.
- Associate degree or the equivalent combination of education, training and experience.
- Minimum 5 years' experience working with a broad range of professional audio/visual equipment and integrated AV systems, including support of large or high-profile events.
- Demonstrated technical expertise with Zoom, Zoom Rooms, Zoom integrations, and Crestron systems.
- Demonstrated expertise troubleshooting professional audio systems, including microphones, mixers, DSPs, amplifiers, speakers, audio interfaces, signal flow, cabling, and related AV infrastructure.
- Demonstrated experience troubleshooting integrated AV environments, including displays, cameras, control systems, switching, signal distribution, and conferencing technologies.
- Expert knowledge of AV equipment setup, operation, maintenance, testing, and troubleshooting techniques.
- Ability to independently diagnose and resolve complex AV issues under time-sensitive conditions, including during live and critical events.
- Ability to develop and maintain technical documentation, room diagrams, equipment inventories, standards, and troubleshooting procedures.
- Excellent interpersonal and verbal communication skills, with the ability to support and advise employees, technical staff, professionals, and senior management.
- Proficient with Microsoft Office applications as well as video and audio editing software.
- This is an on-campus position requiring 5 days per week working onsite from our La Jolla campus.
COMPENSATION:
The expected hiring range for this position is $30.00 to $37.00, commensurate with experience.
COMPREHENSIVE BENEFITS INCLUDE:
- Employer Contributed Retirement Plan – Depending on eligibility, employees receive an employer contributed retirement plan (no employee contribution required) and the option to contribute to a 403(b) (which is similar to a 401(k) using your own pre or post-tax dollars)
- Full Suite of Health and Welfare plans including three medical plan options (including an HSA available option), dental, vision, life insurance, disability, EAP and more
- Access to Flexible Spending Accounts (Medical/Dependent Care)
- Competitive vacation and sick leave policies
- Free, on-site parking
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