Bilingual Customer Support Specialist (ENG + SPA) - Remote

LLC

Tijuana, Mexico1w ago

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Key details

Location
Tijuana, Mexico
Work style
Remote
Level
Entry level
Job type
Full-time
Experience
1–4 yrs
Function
Customer success & Support
Focus area
other
Posted
1w ago

Skills

customer supportfleet managementzendesk

About the role

Job Description

This is a full-time virtual (work-from-home) Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.

Qualifications

You must be fluent in both English and Spanish, tech-savvy, and have at least 1 year of experience in customer support or sales roles serving English-speaking customers. Must be available to work weekends (Saturday and Sunday), with days off scheduled during the week. Familiarity with Zendesk Support is a plus. Previous residence in the US is a big plus. Must be able to pass a background check.

Company Description

HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commerical fleets.

Learn more https://hos247.com/

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