Bilingual Front Desk Receptionist
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Key details
- Location
- Gainesville, GA, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- Hospitality & Food service
- Focus area
- other
- Posted
- 2w ago
Skills
About the role
Description
Bilingual (English/Spanish) Front Desk Medical Receptionist
Gainesville, GA | AICA Orthopedics | Full-Time
Cross-Training to Therapy Tech
Join Georgia's Leading Orthopedic Practice!
This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families. It's a strong fit for bilingual professionals looking to grow a healthcare career.
About AICA: 25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care.
What You'll Do
Medical Receptionist Duties:
- Greet patients in English and Spanish, and schedule appointments
- Verify insurance and process payments, explaining coverage and balances in either language
- Manage patient records in EMR systems
- Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed
- Help Spanish-speaking patients complete intake forms and paperwork
Therapy Tech Training (Cross-Training):
- Assist chiropractors with patient treatments
- Guide patients through therapeutic exercises in English or Spanish
- Document patient progress and responses
- Maintain clean treatment areas
Requirements
Must Have:
- Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process.
- 2+ years of medical front desk experience
- EMR systems proficiency
- High school diploma
- Strong multitasking and problem-solving skills
- Reliable transportation
Preferred:
- Orthopedic or personal injury experience
- Healthcare clinical support experience
- Medical terminology knowledge in Spanish
What We Offer
- Competitive salary based on experience
- Full benefits: medical, dental, vision, 401k
- Career growth through structured advancement opportunities
- Stable schedule
- Comprehensive training in both roles
- Performance bonuses
Why Choose AICA?
- Dual-role expertise: gain both administrative and clinical skills.
- Career advancement: many leaders started at the front desk.
- Stable employment: an established practice with consistent growth.
- Patient impact: help people recover from injuries, in their own language.
Ready to Start Your Healthcare Career?
Apply today! We're interviewing immediately for this full-time position.
Equal opportunity employer. We value diversity in our organization.
Requirements
Must Have:
- Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process.
- 2+ years of medical front desk experience
- EMR systems proficiency
- High school diploma
- Strong multitasking and problem-solving skills
- Reliable transportation
Preferred:
- Orthopedic or personal injury experience
- Healthcare clinical support experience
- Medical terminology knowledge in Spanish
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