Biomedical Equipment Technician I (GA)

Biomedical Equipment Technician I (GA)

General Summary

The Biomedical Equipment Technician I is an entry-level role responsible for assisting with the maintenance, troubleshooting, repair, and inspection of biomedical and laboratory equipment.

The position receives on-the-job training from senior technicians as well as specialized training from external vendors and manufacturers.

The incumbent is expected to maintain effective working relationships and communication with internal customers, external service providers, and team members while supporting safe and reliable equipment operation.

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).

Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

 

 

Major Duties and Responsibilities

Essential Tasks

·        Competently perform all assigned departmental duties.

·        May include specialized support in the Biomed area that includes:

·        Attend advanced vendor training to assist in daily operations.

·        Evaluate reports in an accurate and timely manner; recognize and resolve unusual problems.

·        Operate equipment utilizing established protocols and within quality control limits.

·        Maintain strict adherence to Standard Operating Procedures (SOPs). Prepare and maintain correspondence, reports, and records as needed.

·        Perform computer data entry.

·        Commit to and embrace the mission, vision, and core values of QualTex Laboratories:

·        Positive work attitude. Respect for co-workers and management staff.

·        Excellent customer service [for both internal and external customer].

·        Adherence to all safety, regulatory, and quality requirements.

·        Continuous improvement.

·        Participate in continuing education and attend meetings as required.

·        Work closely with the laboratory services and laboratory support staff.

·        Work under close supervision of management and will assist other Biomed Technicians in performing Biomedical departmental duties.

·        Work closely with the laboratory staff.

·        Respect for co‐workers and management staff.

·        Positive work attitude.

·        Performs skilled work on preventive maintenance, repair, safety testing, and recording functional test data.

·        Perform computer data entry.

·        Maintain strict adherence to Standard Operating Procedures (SOPs).

·        Learn how to troubleshoot laboratory equipment.

·        Excellent customer service [for both internal and external customers].

·        Commit to and embrace the mission, vision, and core values of BioBridge Global and its Subsidiaries.

·        Attend trainings to provide on‐site service of equipment.

·        Assure timely troubleshooting and resolution associated with equipment repair.

·        Assist in routine maintenance of laboratory equipment.

·        Assist in correspondence, reports, and records as needed.

·        Adherence to all safety, regulatory, and quality requirements.

Performs other duties as assigned.

Non-Essential Tasks

·        Perform and assume the duties and responsibilities of others as assigned by departmental management.

 

Education

Required Minimum Education

Requires an Associate degree in Biomedical Equipment Technology, Electronics Technology, Engineering Technology, or a related field from an accredited institution.

Preferred Education

Bachelor's degree in Biomedical Engineering, Engineering Technology, Healthcare Technology Management, or a related field preferred.

A master's degree in a related discipline is highly desirable.

Licenses and/or Certifications

·        Valid United States Driver’s License

·        BMET Certification a plus

 

Experience

Required Minimum Experience

·        Requires one year experience as a Biomedical Engineering Tech/technician (BMET).

·        Requires parts inventory management experience.

·        Requires experience supporting equipment and operations in a regulated pharmaceutical, biologics, medical device, clinical diagnostics, or medical technology setting, with an understanding of applicable quality and compliance requirements.

Preferred Experience

·        Prefer experience with environmental monitoring/control equipment.

·        Demonstrate knowledge of testing instrumentation and sample testing procedures, or relevant laboratory experience, is preferred.

 

 

Knowledge

·        Must acquire a working knowledge of quality, basic troubleshooting, and laboratory systems.

·        Must obtain a working knowledge of regulatory/quality requirements and perform within all Standard Operating Procedures (SOPs) and policies.

·        Must maintain familiarity of regulatory/quality compliance, to include FDA, EU, ISO, GHM, cGMP, OSHA, etc.

·        Must maintain knowledge of on‐line tools and information systems.

·        Must understand and use performance excellence principles and tools for decision making and planning.

 

Skills

·        Must be able to operate laboratory and/or other job-related equipment.

·        Must be able to troubleshoot equipment in a timely manner.

·        Must become familiar with Computerized Maintenance Management Systems (CMMS)

·        Must maintain competency in specialty skills.

·        Must be capable of operating motor vehicles in all types of weather conditions.

·        Must have excellent written and oral communication skills.

·        Must be able to print and write legibly.

·        Must have experience using Microsoft Office applications including Word, Outlook, Visio, PowerPoint and Excel.

·        Must have the capability to be a self-motivated and self-managed individual.

·        Must have strong customer service skills.

·        Must have calibration equipment skills.

·        Must be able to add new certified skill sets by way of Vendor training methods annually.

·        Must be able to correctly interpret process outcomes and perform high level troubleshooting.

 

Abilities

·        Must be able to perform multiple requests simultaneously while maintaining quality and accuracy.

·        Must be neat in appearance and well groomed.

·        Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and can work independently.

·        Must be able to keep information confidential.

·        Must be able to work with interruptions, meet deadlines, and perform accurate work and/or reports.

·        Must perform well in repetitive work situations.

·        Must be able to work independently as well as in a team environment.

·        Must be a self-starter and self-directed worker.

 

Working Environment & Travel Requirements

Works in a well-lighted air conditioned and heated laboratory/department.

Laboratory consists of complex setting with robotic instrumentation.

May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment.

May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment.

May have bodily exposure to refrigerator/freezer temperature, especially hands and face.

May be required to work any time of the day, evening or night during the week or weekend to include being on-call. Occupational Exposure Assignment - Category I

 

Physical Requirements

Must be able to drive on behalf of the organization.

Will sit, stand, walk, and bend during working hours.

Requires to reach, lift and carry up to 20 lbs

Requires manual and finger dexterity and eye-hand coordination.

Requires normal or corrected vision and hearing corrected to a normal range.