Business Applications Analyst

Job Summary:

The Business Applications Analyst serves as a subject matter expert and professional partner to Budget, Planning and Campus Strategy, and other central administrative functions by evaluating business processes and translating operational needs into scalable, sustainable solutions. Working closely with the Director of Business Optimization & Insights, this position leads cross-functional process improvement, workflow transformation, business analysis, and data-informed continuous improvement initiatives that improve efficiency, transparency, service delivery, and decision-making across CU Anschutz.

A primary near-term responsibility of this role will be supporting the University's transition of administrative workflows and automations from Smartsheet to TeamDynamix. The position will inventory existing forms, workflows, approvals, notifications, automations, integrations, reporting requirements, and business dependencies; facilitate current-state and future-state process design; identify opportunities to simplify and standardize processes before migration; and translate business requirements into sustainable TeamDynamix solutions in partnership with technical administrators, developers, and campus stakeholders.

The role functions as a business-facing solution discovery and product partner. Rather than beginning with a specific technology, the incumbent will work with business process owners to define the underlying problem, measure current performance, identify root causes, redesign processes, and determine the appropriate solution path. Solutions may include TeamDynamix workflow automation, process redesign, Anaplan connected planning, analytics and visualization, data/integration engineering, artificial intelligence, or other enterprise technologies.

The position applies Lean Six Sigma and related continuous-improvement methodologies, business analysis, workflow design, and analytics to establish measurable baselines and evaluate outcomes. The incumbent will develop operational metrics such as request volume, cycle time, queue time, exception rates, rework, service-level performance, automation rates, and estimated effort savings to demonstrate value realization and support ongoing improvement.

Key Responsibilities:

Business Process Optimization & Solution Discovery - 30%

• Partner with central administrative units to identify, assess, and prioritize business process, workflow, and application improvement opportunities based on institutional value, complexity, risk, dependencies, and resource needs.

• Facilitate discovery sessions, stakeholder interviews, and workshops to document business needs, pain points, controls, handoffs, dependencies, desired outcomes, and measures of success.

• Develop current-state and future-state process maps and apply Lean Six Sigma, root-cause analysis, and continuous-improvement methods to simplify, standardize, and improve administrative processes before recommending solutions.

• Evaluate solution options including process redesign, TeamDynamix, Anaplan, analytics, data/integration engineering, artificial intelligence, and other enterprise capabilities; develop data-substantiated recommendations that articulate expected benefits, risks, and implementation considerations.

Workflow Transformation & Automation - 35%

• Serve as a business and functional lead for the transition of administrative workflows and automations from Smartsheet to TeamDynamix, including inventory, assessment, prioritization, redesign, testing, implementation, stabilization, and lifecycle management.

• Document existing forms, workflows, approvals, notifications, automations, integrations, reporting requirements, business rules, owners, users, and dependencies to support migration planning and sustainable application ownership.

• Translate business requirements into functional TeamDynamix solution designs, including intake forms, routing logic, approval paths, workflow states, notifications, service-level expectations, permissions, and reporting needs.

• Coordinate configuration support, user acceptance testing, defect and enhancement triage, deployment readiness, documentation, training inputs, post-implementation validation, backlog governance, and ongoing workflow performance improvement.

Business Analysis & Product Management - 20%

• Serve as a liaison between administrative business units and technology teams, translating business objectives and operational requirements into clear functional requirements, user stories, acceptance criteria, process documentation, and implementation plans.

• Support intake, prioritization, and governance of business application, workflow, and automation requests based on value, complexity, risk, dependencies, available resources, and alignment with campus priorities.

• Coordinate cross-functional initiatives involving business process owners, ISS/UIS, Campus Strategy, data and integration resources, Anaplan, analytics, artificial intelligence, vendors, and managed-service partners as appropriate.

• Maintain documentation for processes, solution ownership, requirements, controls, data dependencies, lifecycle responsibilities, shared capabilities, reusable solution components, change impacts, roles, and expected outcomes.

Analytics & Value Realization - 15%

• Analyze operational and process data to establish baselines, identify bottlenecks and trends, validate root causes, and measure the effectiveness of process, workflow, and technology improvements.

• Develop and maintain performance measures and dashboards using tools such as Power BI, SQL, Excel, TeamDynamix reporting, or similar technologies to support operational visibility and decision-making.

• Measure and communicate outcomes including cycle-time reduction, automation rates, workload reduction, service-level performance, quality improvements, adoption, estimated time savings, cost avoidance, and realized value.

• Validate and reconcile data used for process analysis and reporting, prepare decision-ready analyses and presentations, and partner with Strategic Insights, the Data Analytics Collaborative, and data governance stakeholders when broader enterprise definitions or analytical capabilities are needed.

This description is a summary only and describes the general level of work being performed; it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location:

Hybrid – this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

  • Vacation Days: 22/year (maximum accrual 352 hours)

  • Sick Days: 15/year (unlimited maximum accrual)

  • Holiday Days: 15/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications: