Business Office Coordinator

Job Description

Summary

The Healthcare Billing Office Coordinator manages resident billing, accounts receivable, and financial recordkeeping across all levels of care. This position ensures accurate census reporting, timely billing, and compliance with organizational procedures in addition to providing support to residents, families, and internal teams with financial inquiries and processes.

Essential Functions

• Responds to billing inquiries from residents and resident representatives and maintains accurate Accounts Receivable files.
• Records and reconciles the daily census and attends daily stand-up meetings to ensure census and billing information is accurate.
• Reviews and posts ancillary charges from multiple sources.
• Monitors A/R aging weekly, processes refunds, and refers accounts for collections when appropriate based on review and policy.
• Reviews and processes Consolidated Billing requests.
• Maintains Resident Trust Account operations, including deposits, withdrawals, reconciliations, and audits, in accordance with policy.
• Verifies insurance coverage for resident admissions and outpatient therapy services.
• Reviews monthly billing for accuracy in accordance with month-end close procedures, user guides, and billing schedules.
• Prepares, processes, and mails monthly private pay statements.
• Prepares and processes daily deposits including resident payments, insurance payments, and non-A/R payments.
• Collaborates with other departments to obtain information as necessary.
• Uploads payables into AP software and forwards them to appropriate parties for approval.

Qualifications

Requirements: 

• 1–3 years of healthcare accounting experience with a computerized accounting system preferred.
• Exposure to Medicare, Medicaid, and third-party payers preferred.
• High level of personal accountability, attention to detail, organization, and communication skills.
• Excellent customer service skills.
• Previous long-term care billing experience preferred.
• Above-average knowledge of the Microsoft Office suite, including Word, Excel, Teams, and Outlook.

Education:

• High school diploma, GED, or equivalent preferred.

Additional Information

Depending upon the status of the position, Asbury offers generous benefits including medical, dental, and vision coverage; 401K with match; PTO and paid holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  #LI-TB1

Company Description

The Asbury Solomons Community Billing Office is located in Solomons, MD on the campus of an award winning Continuing Care Retirement Community (CCRC).

Are you a dedicated experienced Business Office Coordinator looking for an opportunity to put your skills to work in a family-friendly, supportive environment? Do you want to join a fast-paced, exciting not-for-profit organization operating in one of the fastest growing service industries today? If this interests you, we invite you to consider joining our Central Billing Office team.  

Compensation:   $20 - $21.50 per hour

🌊 40-bed beautiful waterfront facility

⭐ Asbury Solomons has been recognized as one of the nation's Best Senior Living Communities in U.S. News & World Report’s 2025 Best Nursing Homes rankings.

Why You’ll Love Working Here:

• 💵 Daily Pay: Access your earned wages anytime, anywhere.
• 💙 Supportive Culture: Be part of a supportive, compassionate team environment.
• 🩺 Balanced Care: Benefit from safe resident-to-nurse ratios and approachable, engaged leadership.
• 💪 Wellness Perks: Enjoy FREE Fitness Center & Pool access.
• 📞 24/7 Support: Count on our confidential Employee Assistance Program for guidance around the clock.
• 🎓 Career Advancement: Explore scholarship & education discount opportunities in all fields of study – not just healthcare and nursing.

Once you've submitted your application, you'll receive an email and text invitation from our trusted partner, Arena, to complete a short 3-5 minute questionnaire. Completing this step is required as part of the application process and helps us get to know you better.