Cards Business Development Manager

KCB Group

Kenya13h ago

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Key details

Location
Kenya
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Sales & Solutions
Focus area
other
Posted
13h ago

Skills

contract negotiationcustomer servicerelationship management

About the role


KEY RESPONSIBILITIES:
Develop and execute strategy and road map for card products.
Lead an end to end Product Development process from ideation to launch.
Liaise with marketing teams and customer service to develop go to market strategies and support campaigns to increase product adoption.
Establish and maintain partnerships with key stakeholders such as payment networks (Visa, Mastercard), processors, and technology vendors.
Negotiate contracts and manage relationships with card manufacturers, payment gateways, and other third-party providers.
Provide support in Driving all Card issuing projects to ensure timely implementation and shorten go to-market duration.
Monitor and improve the customer journey for card holders ensuring optimal experience across all bank Channels

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