Clinic Director - Columbia, MD

The Clinic Director is the senior leader within a clinic, overseeing all team members at the location.  The Clinic Director translates organizational strategy into day-to-day clinic operations, continuously driving results, quality of care, improvements and innovation.  

 

SPECIFIC RESPONSIBILITIES: 

• Strategic Clinic Operations Management: 

• Responsible for effective, high quality, outcomes-oriented therapy for every child / client. 

• Develop and execute operational plans to achieve clinic goals and organizational initiatives. 

• Responsible for effective operational workflows, resource allocation, budget performance, and KPI achievement. 

• Foster operational excellence through proactive leadership, continuous improvement, and data-driven decision-making. 

 

• Leadership and Organizational Development: 

• Lead, mentor, and empower the Clinical Supervisor and Office Manager to achieve clinical and organizational objectives. 

• Build a collaborative, accountable, and high-performing team culture through active, empathetic listening, action planning, coaching, and daily guidance. 

 

• Client and Family Experience Leadership: 

• Champion a client-centered experience by strategically aligning operations to support family engagement, satisfaction, and retention. 

• Serve as an escalation point for complex client and operational concerns, ensuring timely resolution and continuous quality improvement. 

 

• Organizational Alignment and Strategic Partnerships: 

• Collaborate with Regional and Support Center leadership to align clinic operations with overall business and clinical strategy.