Clinical Applications Support Analyst

Sanford

Sioux Falls, SD, United States1w ago

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Key details

Location
Sioux Falls, SD, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
3–6 yrs
Function
Customer success & Support
Focus area
other
Posted
1w ago

Skills

customer serviceitilmicrosoft office

About the role

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

Day (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $26.00 - $41.50

Union Position:

No

Department Details

Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes.

Job Description

Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach. Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills. Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet. 


If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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