Commis (Host - Kitchen)

Hyatt

Kuala Lumpur, Malaysia3w ago

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Key details

Location
Kuala Lumpur, Malaysia
Work style
Onsite
Level
Mid level
Function
Hospitality & Food service
Focus area
other
Posted
3w ago

Skills

customer servicefood preparationquality control

About the role

A Commis Chef is an entry-level kitchen role, assisting senior chefs with food preparation, cooking, and maintaining hygiene standards. The position provides hands-on training across different kitchen sections, helping to build foundational culinary skills.

Main Duties

Customer Service

· Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

· Ensure that Guest Satisfaction Survey (HySat) score is achieved or exceeded the corporate target.

· Maintains positive guest and colleague interactions with good working relationships.

Operational

· Ensures that all company minimum brand standards have been implemented.

· Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Prepares menu items in strict accordance with set recipes.

· Adheres to all Hyatt Hotels hygiene standards and local hygiene laws.

· Washes, peels, cuts, and seeds vegetables and fruits on daily basis.

· Cleans, cuts, and grinds meats, poultry, and seafood if necessary.

· Dips food items in crumbs, flour, and batter to bread them.

· Stirs and strains soups and sauces.

· Weighs and measures designated ingredients.

· Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.

· Stores foods in designated areas.

· Cleans work areas, equipment and utensils, segregates and removes garbage.

· Distributes supplies, utensils, and portable equipment.

· Carves various cooked meats.

· Assists in quality control of items.

· Sets up buffet presentations.

Personnel

· Supports the implementation of The Hyatt Strategy, demonstrating and reinforcing Hyatt’s Purpose – We care for people so they can be their best.

A Commis Chef is an entry-level kitchen role, assisting senior chefs with food preparation, cooking, and maintaining hygiene standards. The position provides hands-on training across different kitchen sections, helping to build foundational culinary skills.

Main Duties

Customer Service

· Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.

· Ensure that Guest Satisfaction Survey (HySat) score is achieved or exceeded the corporate target.

· Maintains positive guest and colleague interactions with good working relationships.

Operational

· Ensures that all company minimum brand standards have been implemented.

· Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Prepares menu items in strict accordance with set recipes.

· Adheres to all Hyatt Hotels hygiene standards and local hygiene laws.

· Washes, peels, cuts, and seeds vegetables and fruits on daily basis.

· Cleans, cuts, and grinds meats, poultry, and seafood if necessary.

·

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