Communications Coordinator I & II

About the Office of the Massachusetts State Treasurer and Receiver General (“Treasury”)

Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident.

We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value a culture of diversity and professionalism in the workplace and strongly believe that our workforce should reflect our community.

https://www.surveymonkey.com/r/FM68GFV

Purpose of the Job:

The Massachusetts State Retirement Board (MSRB) administers the Massachusetts State Employees' Retirement System (MSERS), a defined benefit pension plan for all eligible Commonwealth employees, retirees, survivors and eligible employees from other authorized entities. The Communications Coordinator will provide support and assistance with the MSRB's communications and outreach efforts as directed by the senior staff of the Communications & Outreach Unit and participate in the development, dissemination and maintenance of various content to retirement system participants, staff and the general public.

Essential Functions and Responsibilities:

• At the direction of the senior department staff, assist in maintaining and updating in a timely fashion the MSRB website, social media websites and their content.

• Assist with video production, including working with subject matter experts, filming, editing, and posting video content on selected Web platforms.

• Assist in coordinating requests for in-person seminars and virtual webinar presentations by MSERS members and participating agencies.

• Develop skills to conduct retirement benefit seminars and health fairs, as needed. Travel state-wide, including evenings, may be required along with reliable transportation.

• Assist with answering questions during virtual webinar presentations, in-person seminars, and during social media programs

• Using graphic design skills in a timely fashion to help maintain and update MSRB educational and related materials, including the Retirement Guide, member forms, internal & external communications, etc.

• Assist as needed with compilation of and help assemble and publish monthly MSRB board meeting materials for Board Members and staff.

• Provide support for the development, publishing and editing of MSRB's various newsletters, including the monthly and quarterly electronic newsletters.

• Respond to daily e-mail and telephone inquiries as needed.

• Forward all media and public information inquiries to MSRB senior staff.