Community Engagement Manager

Overview

Hotel Local Dubai is a community-centric lifestyle brand located in Jumeirah Village Triangle, offering thoughtfully curated stays rooted in local culture and connection. As part of Autograph Collection, each stay is shaped by its neighbourhood and local stories, inviting guests to uncover hidden gems and experience the destination in a way that feels distinctly unique. From farm-to-table dining at Farmers Commons to relaxed social gatherings at Neighbourhood Brew, Hotel Local blends design, music, art and wellness into every stay, creating spaces that feel personal, purposeful and authentically local. A Stay Exactly Like Nothing Else.

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.

As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.

Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com

Job Description

The Community Engagement Manager is the face of Hotel Local Dubai, Jumeirah Village Triangle, Autograph Collection within the Jumeirah Village Triangle community and surrounding areas. The role is responsible for building awareness, developing partnerships, increasing footfall to the hotel's restaurants and facilities, supporting occupancy and positioning the hotel as the preferred lifestyle destination for residents and visitors. The role works closely with Sales, Marketing, Rooms and F&B to bring the hotel's 'Exactly Like Nothing Else' promise to life.

• Build relationships with the Jumeirah Village Triangle community, local businesses, schools, gyms and community groups.
• Promote the hotels restaurants, spa, events, memberships and staycation offers.
• Drive community awareness through networking, partnerships and social media.
• Support Marketing with community-focused campaigns and content.
• Coordinate community events, activations and seasonal programs.
• Identify new partnership and revenue opportunities.
• Work closely with Sales, Marketing, Rooms, Spa and F&B.
• Maintain a visible presence within the hotel and community.
• Gather feedback from residents and guests.
• Represent the hotel at networking and community events.
• Support the hotels presence across Facebook, Instagram and other community platforms by promoting events, offers and activations, while engaging with the local Jumeirah Village Triangle community to drive awareness and business.

Desired Skill & Expertise

Requirements:

• Previous experience in hospitality, lifestyle, retail, sales, marketing or community engagement is preferred.
• Excellent communication, interpersonal and networking skills.
• Commercially minded, with a genuine passion for hospitality and guest experiences.
• Good understanding of social media platforms and community engagement channels.
• Knowledge of the Dubai lifestyle and local market is an advantage.
• Strong organisational skills, with the ability to coordinate events, partnerships and community initiatives.
• Comfortable engaging with guests, residents, businesses and community groups on a daily basis

The ideal candidate will be:

• Outgoing, approachable and confident.
• A natural relationship builder who can develop strong, long-term partnerships.
• Creative, energetic and self-motivated.
• Passionate about creating memorable guest and community experiences.
• Professional, well-presented and results-driven, while remaining authentic and relatable.
• Knowledgeable and enthusiastic about the local destination and its community.
• Comfortable maintaining a visible presence within the hotel and the wider JVT community.
• A strong team player who builds positive relationships across hotel departments.
• Proactive, adaptable and able to work effectively in a fast-paced environment.