Concierge

Harmony Senior Services

Chester, VA, United States1w ago

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Key details

Location
Chester, VA, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
1w ago

About the role

6701 Ironbridge Parkway, Chester, Virginia 23831

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Transfers calls or takes messages as appropriate in a courteous, friendly and helpful mannerFills out and logs service request forms for residents and/or staffMonitors and greets visitors to the communityKeeps front desk and lobby area clean and neat at all timesSells meal tickets and accounts for by payroll deduction or personal checkEnsure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure Attends in-services and staff meetings as requiredAssists with coordinating van schedule for residentsFollows confidentiality policies regarding release of resident informationPerforms supportive office functions for all departments including filing, typing, and making copiesCompletes all other duties as assignedRequirements:Must possess a high school diploma or GEDMust be considerate, neat, well-groomed and professional in appearance. Must dress in a professional mannerMust have experience in Administration functionsMust answer phones in a polite and professional mannerMust be organized, and able to work well with others as part of a teamMust be polite and considerate to residents, visitors, co-workers and management teamMust be able to effectively communicate both verbally and in writingMust be able to sit for extended periods of timeMust be able to function effectively in a busy environment and be able to multi-taskMust be willing to work a flexible schedule that includes weekends and holidaysMust attend all required in-services and staff meetings We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

  • 401k + Fulltime & Part-time Benefits Packages

  • Training, Development & Career Laddering

  • Great work-life balance

  • Flexible Scheduling

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