Corporate Customer Focus Quality Analyst Internship - Summer 2027

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking motivated individuals to join our Corporate Customer Focus Team as a Quality Analyst Intern. The position requires, but is not limited to the following:

• Act as liaison between the business and technology teams
• Organize and lead meetings with business, technology, and quality assurance teams
• Work closely with the business subject matter experts in the definition, training, implementation, and support of business requirements
• Define requirements through interviews, workshops, surveys, and existing system documentation or procedures
• Develop business requirements and related business rules based on business decision(s)
• Work with software tools to gather and document requirements and rules
• Perform high level testing in coordination with the detailed testing by quality assurance teams including writing test plans as well as documenting and reporting results
   

Qualifications

• Students should be currently enrolled and entering their junior or senior year in college
• Above-average communication skills (written and verbal)
• Strong analytical skills with the ability to learn business processes
• Ability to utilize a PC and applicable business software
• Competency to learn new software tools
• Organize and interpret data
• Ability to handle multiple assignments

Rate of Pay:

Rate of pay starts at $18.00 per hour.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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