Customer Service Associate
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Key details
- Location
- Kansas, United States
- Work style
- Hybrid
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1w ago
Skills
customer service
About the role
Description
Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training.
Job Duties include:
- Assisting accountholders and representatives via the telephone
- Inputting new accounts and providing ongoing maintenance to the account
- Utilizing database and Trust Accounting system to process transactions and retrieve information
Requirements
- Must have high school diploma or GED
- One year of related work experience is preferred
- Regular attendance is required
Knowledge, Skills, Abilities
- Able to multi-task
- Attention to detail
- Excellent communication skills
- Enjoy talking on the telephone with customers
- Able to effectively work in a team environment
- IRA knowledge is helpful, but we will train the right person
Mainstar Trust is an Equal Opportunity Employer
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