Customer Service Hospitality – Reservations
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Key details
- Salary
- $40K–$70K/yr
- Location
- Boston, MA, United States
- Work style
- Remote
- Level
- Mid level
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 1w ago
Skills
customer service
About the role
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities:
- Assist clients in selecting and booking hotels
- Share accurate details on amenities, pricing, and availability
- Manage and update reservation details
- Communicate promptly and professionally via phone, email, or messaging
Qualifications:
- Strong communication and customer service skills
- Professional, detail-oriented, and self-motivated
- Basic computer skills and reliable internet connection
- Hospitality or customer service experience is a plus
What We Offer:
- Flexible remote schedule
- Full training and booking system access
- Supportive team environment
- Income-earning possibilities based on performance
- Travel discounts and perks
Apply today to help clients book their perfect stay with us!
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