Customer Service Officer

Arrow

Shenzhen, China3d ago

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Key details

Location
Shenzhen, China
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Customer success & Support
Focus area
other
Posted
3d ago

Skills

customer serviceerpexceloracleoutlookpowerpointsap

About the role

Position:

Customer Service Officer

Job Description:

sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.

What You’ll Be Doing

  • Ensure product shipment inform, return to sales, and payment
  • Process internal system, acquaint with ERP and ORACLE system will be preferred
  • Maintain related reports which supplier
  • Implement other tasks assigned by supervisor and support other necessary projects

What We Are Looking For

  • Bachelor’s degree in required
  • Fluent in English written
  • Proficient with Microsoft Outlook / Excel/PowerPoint
  • Knowledge of ERP system (SAP SD module preferred)
  • Good communication skill and strong sense of commitment
  • Data-sensitive and well-developed administrative skills
  • Customer-oriented and good teamwork

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Double Pay
  • Performance Bonus
  • Paid Time Off
  • Special/Extra Leave
  • 5-Day Work Week
  • Growth Opportunities
  • And more!

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:

CN-Shenzhen, China (Upper Hills, Huang Gang Rd)

Time Type:

Full time

Job Category:

Business Support

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