Customer Service Rep
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Key details
- Location
- Grove, OK, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 3d ago
Skills
customer servicemrp
About the role
- Review the MRP system to ensure customer order due dates are in line with required delivery dates
- Verify customer purchase orders against internal work order to ensure that the company can comply
with process requirements and all processes have been flowed down correctly - Provide continuous updates to customers on the status of their orders within the allotted 4 hour time
frame - Communicate with customers on any additional blue prints, drawings, or other items needed for
processing - Coordinate with production on obtaining ECD's for orders
- Prepare orders in ship out or other areas as needed
- Develop daily reports on orders and communicate with production
- Other duties as assigned
Job requirement
1 yr customer service experience preferred
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