Debt Collector

Job Summary
Seeking a dedicated and detail-oriented Debt Collector to join our team.
Will be responsible for managing and collecting outstanding debts while maintaining a high level of customer service. This role requires strong negotiation skills, knowledge of financial concepts, and the ability to effectively communicate with clients regarding their accounts.

PAY:
$14 - $15/HR + uncapped monthly Bonus
Paid Training
Full-Time Work at Home

Training:
Mon-Fri 8am-5pm EST
3 Weeks

Overview:
Inbound calls dealing with early/ late stage 3rd Party Collections.

Responsibilities:
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.

Requirements:
High School Diploma/ GED

DrugTest/ Background required

Equal Opportunity Employer/Veteran/Disabled