Director - North Shore Enterprises (Day Program)

This position is located at the Hogan Regional Center in Danvers, MA- North Shore Enterprises

The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

The Department of Developmental Services (DDS) is seeking a mission-driven and dedicated individual with experience in providing human services support to individuals with intellectual disabilities, regulatory experience, project management and supporting and managing teams to fill the role of Unit Director of North Shore Enterprises. In this role the selected candidate will provide oversight to the Day Program at NSE, located at the Hogan Regional Center in Danvers, MA.

Reporting to the Assistant Facility Director, the Unit Director will be responsible for ensuring compliance with Title XIX regulations in all aspects of the unit supports, services and operations within the defined budgetary boundaries. Additionally, the selected candidate is responsible that the unit supports and promotes rights and dignity, individual control, community membership, relationships, personal growth and well-being for all individuals within the unit by continuously addressing all areas of concern.

The Unit Director will be responsible for developing, managing and monitoring all support systems for individuals by creating and maintaining an environment responsive to the needs of individuals and staff as well as family concerns.

Knowledge, Skills and Abilities

• Knowledge of DDS Regulations, Policies and Practices and service delivery systems.

• Knowledge of vocational, pre-vocational, and volunteer activities within the facility as well as community settings.

• Knowledge of Title XIX regulations and program requirements.

• Knowledge of the philosophy and programs of the Department of Developmental Services.

• Knowledge of service provision, program monitoring, and accountability processes.

• Knowledge of the issues related to individuals with intellectual and physical disabilities.

• Knowledge of HR principles and practices.

• Knowledge of mandated training requirements.

• Ability to communicate effectively.

• Ensure collaboration is carried over by disciplines, such as psychology, recreation, speech, occupational therapy, and physical therapy.

Experience Necessary

• Experience managing and supervising within a unionized workforce.

• Ability to discuss individuals support needs within interdisciplinary teams and administrative staff.

• Considerable knowledge of the principles, methods, procedures and practices of supporting individuals with developmental disabilities within a Day Habilitation Program.

• Ability to determine correct ratios between staff and clients.

• Knowledge of Title 19 Regulations.

• Training in cultural diversity and/or experience managing within a culturally diverse workplace.

• Experience in the planning and facilitation of facility consolidation and closure, and related issues.

• Experience managing staffing and personnel, including hiring, labor relations issues, overtime management, etc.

• Communicate effectively, both verbally and in writing to appropriately articulate and document activities, data, and any required information involving the day program.

• Experience in budget management.

Preferred Qualifications:

• Five years experience in Human Services providing support to people and in applying complex regulations to daily practices and operations.
• A minimum of 2 years must have been in a supervisor or management capacity.
• Knowledge of the principles and practices of management - including planning, organizing, directing, motivating, controlling, decision making and all principles, practices and techniques of supervision.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates, and available resources, controlling work through periodic reviews and/or evaluation, determining subordinates training needs and providing or arranging for such training, motivating subordinates to work effectively, determining the need for disciplinary action and either recommending or initiating disciplinary action.
• Demonstrated ability to analyze and determine the applicability of program data, to draw conclusions, and to make appropriate recommendations.

Schedule: Monday through Friday, 7:00am - 3:30pm. Days off: Saturday/Sunday

Flexibility is required to meet the needs of the program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds