EDI Support Staff

iSupport Worldwide

Pasig City, Philippines3w ago

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Key details

Location
Pasig City, Philippines
Work style
Remote
Level
Senior
Job type
Full-time
Experience
3–5 yrs
Function
Customer success & Support
Focus area
other
Posted
3w ago

Skills

edierp

About the role

Job Description:

  • Handle daily EDI transaction tasks and keep things moving
  • Spot and troubleshoot EDI errors/failures as they come up
  • Work directly with trading partners to keep data flowing smoothly
  • Help with basic setup and configuration of EDI processes
  • Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues
  • Contribute to documentation and keep internal teams informed
  • Take on additional support tasks as needed

Requirements

What we're looking for:

  • 3-5 years of experience
  • Experienced with 3PL (Third-Party Logistics) Integration - 940 warehouse shipping order & 945 warehouse shipping advice
  • Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus
  • Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems
  • Solid communicator, both with both trading partners and internal teams
  • Organized and detail-oriented when it comes to documentation
  • Able to work US time zone hours

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