Executive, Client Solutions

Astro

Malaysia3w ago

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Key details

Location
Malaysia
Work style
Onsite
Level
Entry level
Job type
Full-time
Experience
1–3 yrs
Function
other
Focus area
other
Posted
3w ago

Skills

credit riskcustomer service

About the role

WHY JOIN US?

  • We practice a vibrant & energetic office culture.

  • We provide opportunities for career advancement within the company.

  • Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

What you will do:

  • To handle all matters of advertising, promotions and events for the assigned magazines
  • To promote the branding of the magazine and to support the sales team in closing more sales
  • To establish a list of new contacts and further strengthen existing contacts to advertise in our magazines by supporting in promotional
  • To plan and strategize sales approach to meet the various demands of advertisers.
  • Identify clients to be covered by the sales team.
  • To acquire new advertisers on a long term basis, while retaining existing advertisers.
  • To introduce special packages, creative ideas to increase ad spend.
  • Joint meetings with agencies and clients with TV & Radio.
  • Performing day-to-day administrative tasks such as maintaining information files, prepare proposals and processing paperwork & reports.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Prepare informative sales report to evaluate sales performance for improvement
  • To develop and grow the digital/new media knowledge for a strong sales & marketing team.
  • To conduct ½ yearly reviews on reporting staff identifying development needs.
  • Ensure that staffs are given training and exposure to new practises and skills.
  • Servicing and updating advertising agencies/ direct advertisers on the payment status
  • Ensure account receivable align with the company's policy on credit risk
  • Gather and present information on market trends, competitor's situations, customer's needs, opportunities, threats and others from time to time to the management
  • Keeping abreast of competitors activities
  • Ensure compliance with company's pricing policy and all trade related compliance requirements
  • Maintains quality service by establishing and enforcing organization standards.
     

REQUIREMENTS:

  • Degree/Diploma holders in Business/Commerce/Communications or in any relevant field 
  • Preferably 1 to 3 years working experience in customer service environment 
  • Proficient in Mandarin and able to communicate effectively in both spoken and written Chinese.
  • Able to interact with all levels of people and possess a service  oriented mindset 
  • Independent, self-motivated and possess positive attitude, Results oriented 
  • Ability to work and manage in a fast pace and challenging environment 
  • Mature, dynamic and proactive 
  • Able to organize resources, present report and coordinate project work.

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