Express Advisor
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
Key details
- Salary
- $50K–$65K/yr
- Location
- Salt Lake City, UT, United States
- Work style
- Onsite
- Level
- Mid level
- Job type
- Full-time
- Function
- other
- Focus area
- other
- Posted
- 3w ago
Skills
customer service
About the role
The Express Advisors act as a liaison between our guests and the lube technicians. They ensure a positive customer experience by:
- Promptly greeting people when they pull up to Express
- Performing a vehicle walk-around and asking pertinent questions about their guest's needs
- Communicating with guests about how long their wait will be, and updating as the process goes along
- Explaining the services that have been done
- Advising on recommended service
The Express Advisors make sure the guest feels heard, cared for, and informed.
A good Express Advisor enjoys customer service, problem-solving, and a fast-past environment. They are good communicators who thrive on being busy.
Qualifications
- Customer service experience
- Strong background in service and automotive technology helpful, but not required
- Proactive
- Clear communication, good at explanation
- Work in an environment that frequently experiences extreme hot and cold temperatures, loud noises, and exhaust fumes.
- Must be able to work at a rapid pace on their feet for long periods of time
Get jobs like this as soon as they're posted
JobSuited checks company career sites all day and ranks every opening against your profile. Free to join.