Finance Administrator

Join our team at Corserv Care as a Finance Administrator

About the role: Are you a patient, resilient and methodical administrator looking for an opportunity to work in Corserv Care’s finance team?

We are looking for a Finance Administrator to support with customer calls and assisting with payments. We have a fantastic finance team working out of modern offices in Bodmin and some hybrid working from home. We have on-site parking and are on the main bus routes. In this key role, you'll provide vital finance administrative support, taking calls and making outbound calls in relation to payments, and supporting our customers to keep their account up to date. If you're looking to grow your career in Finance within a supportive and fast-paced environment, we’d love to hear from you.

Role Purpose: The Finance Team supports the Corserv Care division and aims to provide a finance service to the care service areas of STEPS, Care & Support, Lifeline and Assisted Living, Employment Services, Day Opportunities and Respite Services.

What you'll be doing:

Covering the phones for incoming and outgoing calls between core hours.

Receiving and dealing with customer/family queries about their invoices, escalating issues/problems and adding appropriate notes to our system.

To ensure the chasing cycle is performed according to the monthly schedule, by contacting customers regarding unpaid invoices and to maintain an accurate schedule of outstanding/overdue invoices.

To ensure that adequate records are kept so your colleagues can deal with day-to-day AR duties. To support the debt collection team as required.

To raise and resolve queries with Council colleagues, ensuring Purchase Orders are received/used correctly.

About you:

• Current right to work in the UK
• Good verbal skills for telephone work and written communication skills
• IT Skills, including excel spreadsheets and databases
• Empathy and a passion to support customers on the telephone
• Excellent attention to detail
• Great time management

About Corserv Care

Trusted – Positive – Innovative – Collaborative – Join us

It’s a great time to work with us at the Corserv Group. We are proud to be contributing to a brighter future for Cornwall with exciting plans to generate growth and opportunity across the County and beyond. We work in collaboration with Cornwall Council to provide the best possible services and care. Whichever business area you join, you’ll be part of a supportive and creative team of professionals. You’ll have a friendly and collaborative workplace and investment in your professional development.

With a diversity of roles across our group of businesses, we’re a great destination for developing your career whilst living in the beautiful county of Cornwall. We are committed to equality and diversity and welcome all applicants from all background and experience.

ABOUT THE TEAM

Corserv Care is part of the Corserv Group (a Cornwall Council Company). Corserv Care brings together existing services, TEC Services, STEPS Reablement service, Care and Support, Day Opportunities, Respite Services, Proper Job Café and Employment Services under one brand, to improve the quality, capacity and resilience of the care market in Cornwall.

Safeguarding: We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a basic DBS check.

To apply: It’s really easy to apply for our roles – simply click on the link below where it says APPLY to create a candidate profile, answer the screening questions and upload a CV.

Closing date: Midnight Tuesday 27th October 2026

Thank you for your interest and we look forward to hearing from you soon!