Florence - Reception / Concierge - Full-time

OAI1000OAND

Florence, AL, United States2w ago

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Key details

Salary
$29K/yr
Location
Florence, AL, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
2w ago

Skills

clericalcustomer service

About the role

We are seeking a friendly and helpful Receptionist (Customer Concierge) to manage incoming calls, assist customers, and support our team. The ideal candidate will have a customer service background and a basic understanding of automotive service.

Key Responsibilities:

  • Answer incoming telephone calls in a warm and professional manner.
  • Gather relevant information to efficiently transfer calls to the appropriate person.
  • Log missed calls and ensuring follow-up as needed.
  • Take messages and send/receive electronic communications.
  • Provide exceptional customer service to enhance client satisfaction.

Qualifications:

  • Previous experience in customer service, administrative, clerical, or call center roles.
  • Familiarity with automotive sales/service is a plus.
  • Strong phone and written communication skills.
  • Strong computer skills.
  • Courteous and pleasant demeanor with excellent interpersonal skills.

Starting Pay: $14 per hour

If you are enthusiastic about providing excellent service and thrive in a dynamic environment, we would love to hear from you!

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