Front Desk Agent

Alphabe Insight

Boston, MA, United States2d ago

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Key details

Salary
$34K–$38K/yr
Location
Boston, MA, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
2d ago

Skills

customer service

About the role

Job Description

As a Front Desk Agent, you will serve as one of the first points of contact for guests, visitors, and clients.

You will be responsible for creating a warm and professional environment while supporting front desk operations, responding to inquiries, coordinating requests, and ensuring that daily interactions are handled efficiently and courteously.

This position is ideal for someone who enjoys working with people, communicates confidently, stays organized, and takes pride in delivering excellent service.

Responsibilities

  • Welcome guests, visitors, and clients in a professional and friendly manner.

  • Respond to general inquiries and provide accurate information.

  • Manage incoming calls and direct communications appropriately.

  • Assist with scheduling, appointments, and front desk coordination.

  • Maintain an organized, clean, and professional reception area.

  • Support guest and client requests in a timely and courteous manner.

  • Coordinate with internal team members to ensure smooth daily operations.

  • Handle basic administrative and clerical tasks.

  • Maintain accurate records and update information as needed.

  • Help resolve routine concerns while maintaining a high standard of service.

  • Represent Brixton Corp professionally in every interaction.

Qualifications

  • Strong verbal and written communication skills.

  • Professional, polished, and approachable demeanor.

  • Excellent customer service and interpersonal skills.

  • Strong organizational and time-management abilities.

  • Ability to multitask and manage changing priorities.

  • Detail-oriented and dependable.

  • Comfortable working in a professional, customer-facing environment.

  • Ability to work independently and collaboratively.

  • Strong problem-solving skills.

  • Positive attitude and willingness to learn.

  • Basic computer and administrative skills.

Additional Information

  • Competitive salary of $34,000 – $38,000 per year.

  • Full-time employment.

  • Opportunities for professional growth and advancement.

  • Hands-on training and ongoing development.

  • Development of communication, customer service, administrative, and organizational skills.

  • Supportive and collaborative work environment.

  • Opportunities to take on additional responsibilities as you grow.

  • Exposure to different areas of business operations and client service.

  • Career development opportunities within Brixton Corp.

Company Description

Brixton Corp is a U.S.-based marketing and talent solutions company dedicated to helping businesses grow through strategic execution and structured processes. We work with organizations across multiple industries to strengthen their market presence and support their hiring efforts.

 

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