Front Desk Coordinator | Pain Solutions | Full-Time, Benefits-Eligible

We are seeking a Front Desk Coordinator to join our Pain Solutions team at Memorial Health! This is a full-time (1st shift, Monday-Friday) position. Memorial Pain Solutions provides evaluation and customized pain solution treatments for patients with joint, muscle, and nerve-related conditions.

What You'll Do:

• Answer phones, record messages, and greet patients and visitors with a welcoming demeanor.
• Prepare charts, schedule and confirm appointments and procedures, ensuring all relevant information is obtained and entered accurately.
• Obtain prior authorizations from insurance carriers, reconcile patient charges, and collect payments in applicable clinics.
• Help patients schedule appointments for radiology, physical, and occupational therapy, and other ancillary services.
• Ensure daily schedules are accurate and accessible to staff and physicians.
• Assist with patient registration for treatment and testing, and enter accurate demographic information.
• Perform assigned duties while consistently projecting a positive and professional image through appearance and behavior.

What You’ll Bring:

• High school diploma or GED with coursework or experience indicating basic knowledge of patient care techniques and medical terminology. An Associate’s Degree in Medical Secretarial Sciences, Coding, or a related field preferred.
• At least six (6) months of clerical experience in a healthcare setting, including familiarity with filing and retrieval methods, general office practices, and coding.
• Certification as a Medical Assistant preferred. You must attain and maintain American Heart Association’s BLS certification within six (6) months of employment.
• Strong organizational abilities, attention to detail, and excellent communication skills are essential.

Why Join Us:

At Memorial, we uphold values of Compassion, Accountability, Respect, Excellence, and Service in everything we do. We offer a supportive work environment where your contributions are valued, and professional development opportunities are available. You will be treated as person and not a number.

Shift:
1st

Hours
80 per pay period (Every two weeks)
M-F

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Flexible Spending Accounts

Time Off

• Vacation
• Sick Leave
• 11 Paid Holidays
• Personal Day

Retirement

• Ohio Public Employee Retirement System
• Deferred Compensation

Other

• Tuition Reimbursement
• Kidzlink Daycare Center
• Employee Recognition
• Free Parking
• Wellness Center
• Competitive Salaries
• Community/Family Atmosphere

We look forward to seeing your application!

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701.