Front Office Representative

Alphabe Insight

Cincinnati, OH, United States2w ago

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Key details

Location
Cincinnati, OH, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
Customer success & Support
Focus area
other
Posted
2w ago

Skills

appointment schedulingcustomer serviceexcelmicrosoft officemicrosoft wordoutlook

About the role

Job Description

Job Description:

We are seeking a highly motivated and personable Front Office Representative to join our dynamic team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a professional demeanor, strong communication skills, and the ability to efficiently manage the front desk operations in a fast-paced environment

Responsibilities

  • Greet and welcome visitors and clients in a professional and friendly manner.
  • Answer, screen, and direct incoming phone calls promptly and efficiently.
  • Manage and schedule appointments and meetings, maintaining an organized calendar.
  • Handle incoming and outgoing mail and packages accurately and timely.

Qualifications

Requirements

  • Proven experience as a Front Office Representative, Receptionist, or similar role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in MS Office Suite (Word, Excel, Outlook) and general computer literacy.
  • Ability to handle sensitive information with discretion and maintain confidentiality.
  • Exceptional interpersonal skills with a customer-focused attitude.

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Company Description

About Us

Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends.

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