Full Time Relationship Banker

Consumers National Bank

Massillon, OH, United States1w ago

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Key details

Location
Massillon, OH, United States
Work style
Onsite
Level
Mid level
Function
Finance & Accounting
Focus area
other
Posted
1w ago

Skills

cash handlingcross-sellingcustomer service

About the role

Description


No banking experience required – we’ll train the right candidate


At Consumers National Bank, our mission is to make a difference in our communities—and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.


Why Join Us

  • Paid training
  • Competitive pay + benefits
  • Supportive, team-focused culture
  • Career growth opportunities

What You’ll Do

  • Deliver friendly, accurate customer service
  • Process transactions (deposits, withdrawals, payments, account services)
  • Balance cash drawer and maintain accuracy
  • Build relationships and identify customer needs
  • Support branch operations (ATM, vault, night deposit, account maintenance)
  • Follow all policies and compliance requirements


Background, credit, and employment checks required

Consumers National Bank is an Equal Opportunity Employer.

Requirements


  • Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
  • Customer-focused with the ability to identify needs and recommend appropriate solutions
  • Effective problem-solving skills and ability to handle customer inquiries
  • Ability to follow instructions and perform basic math calculations
  • Strong attention to detail and time management skills
  • Team-oriented with a positive, collaborative approach
  • Basic computer proficiency
  • High school diploma or equivalent required
  • Previous customer service and/or cash handling experience preferred
  • Sales, cross-selling, or referral experience preferred

Work Environment & Physical Requirements

  • Ability to sit and/or stand for extended periods
  • Use of phone and computer for communication and daily tasks
  • Strong organizational skills and ability to manage time effectively
  • Ability to build relationships, problem solve, and influence customer decisions
  • Basic math and analytical skills

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