Full Time Relationship Banker
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Key details
- Location
- Massillon, OH, United States
- Work style
- Onsite
- Level
- Mid level
- Function
- Finance & Accounting
- Focus area
- other
- Posted
- 1w ago
Skills
cash handlingcross-sellingcustomer service
About the role
Description
No banking experience required – we’ll train the right candidate
At Consumers National Bank, our mission is to make a difference in our communities—and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.
Why Join Us
- Paid training
- Competitive pay + benefits
- Supportive, team-focused culture
- Career growth opportunities
What You’ll Do
- Deliver friendly, accurate customer service
- Process transactions (deposits, withdrawals, payments, account services)
- Balance cash drawer and maintain accuracy
- Build relationships and identify customer needs
- Support branch operations (ATM, vault, night deposit, account maintenance)
- Follow all policies and compliance requirements
Background, credit, and employment checks required
Consumers National Bank is an Equal Opportunity Employer.
Requirements
- Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
- Customer-focused with the ability to identify needs and recommend appropriate solutions
- Effective problem-solving skills and ability to handle customer inquiries
- Ability to follow instructions and perform basic math calculations
- Strong attention to detail and time management skills
- Team-oriented with a positive, collaborative approach
- Basic computer proficiency
- High school diploma or equivalent required
- Previous customer service and/or cash handling experience preferred
- Sales, cross-selling, or referral experience preferred
Work Environment & Physical Requirements
- Ability to sit and/or stand for extended periods
- Use of phone and computer for communication and daily tasks
- Strong organizational skills and ability to manage time effectively
- Ability to build relationships, problem solve, and influence customer decisions
- Basic math and analytical skills
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