General Manager, Maintenance Operations

Description

Lead with precision. Drive performance. Keep operations moving.

**Must be willing to relocate to be able to or near Farmingdale, NY - relocation assistance available**

About the Role

We are looking for a focused, analytical, and highly driven General Manager to lead daily operations at our FAA Part 145 Repair Station. This role is ideal for someone who thrives in a fast-moving environment, stays composed under pressure, and brings a direct, factual communication style to a team that depends on clarity and accuracy.

You will oversee production, compliance, workflow structure, and team performance—balancing fast decision-making with the need for disciplined, systematic processes required in a regulated repair station.

What You’ll Do

• Direct day-to-day shop operations with a strong emphasis on efficiency, structure, and timely execution.
• Manage project timelines, labor planning, scheduling, and resource allocation with a methodical, detail-driven approach.
• Lead and develop technicians and support staff through straightforward, clear expectations and hands-on performance management.
• Track and analyze core operational metrics including:
  • Productivity (billable vs. paid hours)
  • On-time delivery
  • Rework / quality escape rate
  • Safety and compliance performance
• Identify operational gaps quickly and respond with decisive action—especially in shifting priorities or unexpected challenges.
• Serve as the primary operational point of contact for customers, vendors, and internal teams, providing direct and factual communication.
• Maintain strict adherence to FAA Part 145 requirements while reinforcing a structured, predictable workflow environment.
• Support budgeting, cost control, and resource efficiency with strong attention to detail.

Who Thrives in This Role

This position is best suited for someone who:

• Is naturally analytical and prefers decisions grounded in data and facts.
• Communicates in a direct, concise, straightforward manner.
• Can be approachable when needed but is comfortable working independently for long periods.
• Performs at their best when pressure is high, priorities shift, and fast reactions are required.
• Works with intensity and urgency—driving themselves and others toward results.
• Becomes restless with slow, repetitive environments and prefers continuous problem-solving and project movement.
• Still values a structured, orderly workflow where tasks and processes are methodical and predictable.
• Has strong mental stamina and can handle long hours, frequent interruptions, and constant operational demands.
• Maintains exceptional detail accuracy, especially under pressure.

Requirements

Qualifications

• 5+ years of supervisory or management experience in an FAA Part 145 Repair Station or aviation MRO environment.
• Strong understanding of FAA regulatory compliance.
• Proven experience improving productivity, workflow, and operational performance.
• Direct, clear communicator with strong leadership and organizational abilities.
• FAA A&P certificate preferred, not required.

Why Join Us

• Lead a high-skill team in a stable, growing maintenance operation.
• Competitive compensation and full benefits.
• A culture built on precision, safety, teamwork, and operational excellence