Guest Experience Executive - Japanese Speaking (Local/Expat)
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Key details
- Location
- Siem Reap, Cambodia
- Work style
- Onsite
- Level
- Mid level
- Function
- other
- Focus area
- other
- Posted
- 4w ago
About the role
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Experience Executive is responsible to contribute to the smooth and efficient running of the guest engagement and reception within the Front Office.
In this role, you will be the first point of contact for guest inquiries and internal communication, primarily over the phone or via messaging systems. The ideal candidate has good communication skills and is able to provide courteous, accurate, and prompt assistance while representing the Park Hyatt brand standards.
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Experience Executive is responsible to contribute to the smooth and efficient running of the guest engagement and reception within the Front Office.
In this role, you will be the first point of contact for guest inquiries and internal communication, primarily over the phone or via messaging systems. The ideal candidate has good communication skills and is able to provide courteous, accurate, and prompt assistance while representing the Park Hyatt brand standards.
Diploma/qualification in Hospitality or Tourism Management
Diploma/qualification in Hospitality or Tourism Management
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