Guest Service Attendant

Hidden Valley Country Club (HVCC), located in Reno, NV, is pleased to announce an excellent career opportunity for a part-time Guest Service Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Role Type:
Seasonal (Position will last 6 months or less)

• Greet members and guests warmly, using names whenever possible.
• Provide attentive, proactive service throughout the golf operation (bag drop, cart staging, range support, and course interaction as applicable).
• Assist with loading, unloading, cleaning, and staging golf bags and carts.
• Support daily golf operations to ensure smooth pace of play and a positive on-course experience.
• Maintain clean, organized, and professional service areas.
• Communicate clearly with the Golf Professional staff and fellow team members.
• Anticipate member needs and respond promptly with a helpful, solutions-oriented attitude.
• Uphold HVCC service standards, safety practices, and appearance guidelines.

• Hospitality-driven and genuinely enjoys serving others.
• Strong work ethic with a team-first mindset.
• Comfortable engaging with members and guests in a professional, friendly manner.
• Willingness to learn the rules and traditions of golf.
• Reliable, punctual, and detail oriented.
• Takes pride in creating positive experiences rather than just completing tasks.

• Previous golf course or outdoor service experience preferred but not required.
• Understanding of the game of golf or willingness to learn.
• Ability to work flexible schedules, including weekends and holidays.
• Ability to lift 50 pounds minimum on a regular basis.
• Ability to stand, walk, bend, and work outdoors for extended periods.
• Ability to work in varying weather conditions, including heat, cold, wind, and sun.
• Strong communication skills and a positive attitude required.

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.