Guest Service Officer-Reservations

Hyatt

Dubai, United Arab Emirates3w ago

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Key details

Location
Dubai, United Arab Emirates
Work style
Onsite
Level
Mid level
Function
Customer success & Support
Focus area
other
Posted
3w ago

Skills

customer service

About the role

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer – Reservations, you will be responsible for delivering exceptional service by handling guest reservations with accuracy, efficiency, and care. You will create a seamless booking experience, respond to guest inquiries, and work closely with hotel teams to ensure every stay begins with a personalized touch.

At Andaz by Hyatt, we create memorable experiences through authentic hospitality. As a Guest Service Officer – Reservations, you will be responsible for delivering exceptional service by handling guest reservations with accuracy, efficiency, and care. You will create a seamless booking experience, respond to guest inquiries, and work closely with hotel teams to ensure every stay begins with a personalized touch.

Diploma/qualification in Hospitality or Tourism Management
Excellent English communications on both verbal and writing skills
Well versed with Opera system are beneficial.

Language Preference: Arabic Speaker

Diploma/qualification in Hospitality or Tourism Management
Excellent English communications on both verbal and writing skills
Well versed with Opera system are beneficial.

Language Preference: Arabic Speaker

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