Guest Services - FO - Andaz Nanjing
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Key details
- Location
- Nanjing, China
- Work style
- Onsite
- Level
- Mid level
- Function
- Customer success & Support
- Focus area
- other
- Posted
- 4d ago
Skills
excelmicrosoft officemicrosoft wordoutlook
About the role
You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division
You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division
- Strong communication and interpersonal skills with a customer-oriented mindset.
- Fluent in English; additional language skills are an advantage.
- Ability to work in a fast-paced, multicultural environment.
- Good problem-solving skills and attention to detail.
- Proficient in Microsoft Office applications (Excel, Word, Outlook).
- Flexible to work shifts, weekends, and public holidays.
- Previous hospitality experience is a plus but not required.
- Strong communication and interpersonal skills with a customer-oriented mindset.
- Fluent in English; additional language skills are an advantage.
- Ability to work in a fast-paced, multicultural environment.
- Good problem-solving skills and attention to detail.
- Proficient in Microsoft Office applications (Excel, Word, Outlook).
- Flexible to work shifts, weekends, and public holidays.
- Previous hospitality experience is a plus but not required.
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