Hotel Guest Room Attendant
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Key details
- Location
- Mount Laurel, NJ, United States
- Work style
- Onsite
- Level
- Entry level
- Job type
- Full-time
- Experience
- 1–4 yrs
- Function
- Hospitality & Food service
- Focus area
- other
- Posted
- 1w ago
Skills
About the role
Essential Job Duties
- Clean and service assigned guest rooms and bathrooms in accordance with hotel brand standards.
- Change bed linens, make beds, and replenish towels and guest amenities.
- Dust, vacuum, mop, and sanitize all surfaces to maintain a high standard of cleanliness.
- Restock housekeeping carts and maintain an organized supply of linens and cleaning products.
- Report maintenance issues, safety concerns, or damaged items in guest rooms and public areas promptly.
- Ensure all rooms are cleaned and ready for guest arrivals within established timeframes.
- Respond to guest requests promptly and courteously, providing exceptional guest service.
- Follow all safety, sanitation, and chemical handling procedures.
- Maintain the confidentiality and security of guest rooms and belongings.
- Assist with additional housekeeping tasks such as hallways, service areas, or special cleaning projects as assigned.
- Work collaboratively with team members and communicate effectively with supervisors regarding room status.
Skills & Abilities
- Push Heavy carts.
- Bend and reach to dust, clean and make beds
- Stand and walk for varying lengths of time, often long periods.
- Talk to many different kinds of people to give information, answer questions and provide required services.
- Visually inspect rooms for cleanliness and guest belongings that have been left behind.
- Use written communication skills to mark completed rooms on daily paperwork.
- Move fingers, arms and hands quickly and easily to perform cleaning duties.
- Lift all equipment and supplies on and off cart.
Prior Experience
- At least one year prior hotel housekeeping experience preferred
Join Our Team and Enjoy Outstanding Benefits!
At the Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:
Health & Wellness Benefits
Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:
• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long-Term Disability Insurance
Company-Paid Life Insurance
All Full-Time Associates receive company-paid life insurance coverage.
401(k) Retirement Plan
Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!
Paid Time Off & Holidays
After 90 days of service, Full-Time Associates earn up to 40 hours of sick time annually.
Full Time associates can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!
After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.
Employee Referral Program
Help grow our team and earn rewards when you refer friends or family.
Travel Perks
Enjoy discounted room rates at Marriott properties worldwide!
Daily Meals
Complimentary meal is provided to all associates during their shift.
EOE/M/F/D/V
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