Housekeeping - Coordinator & Team Leader

Hyatt

Sydney, NSW, Australia1w ago

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Key details

Location
Sydney, NSW, Australia
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Hospitality & Food service
Focus area
other
Posted
1w ago

Skills

customer service

About the role

At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We have some exciting opportunities in Australia’s largest hotel becoming available in our Housekeeping department:

Housekeeping Team Leader – Full Time

Housekeeping Coordinator – Full Time

Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveler. Our property boasts 878 guestrooms, multiple dining experiences and event spaces.

Benefits for working with Hyatt Include:

· After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)

· Discounted accommodation for associates as well as friend and family

· Rewards and recognition programs

· Learning and development opportunities

· Fully laundered uniform

· Discounted city parking

· The opportunity to join an international group with endless career opportunities

The Roles

Our Housekeeping Team Leader will hold key responsibility for the supervision, training and co-ordination of Housekeeping associates. You will manage and delegate tasks to team, conduct room inspections and ensure standards are being consistently met. You will ensure guest enquiries are attended to and that the highest quality of service is delivered.

Our Housekeeping Coordinator will serve as the central point of communication for the department and responsible for coordinating all requests from the Guest Services team and Housekeeping associate. Additionally, you will ensure that room allocations are competed and distributed to the team. You will ensure tasks are completed in a timely manner and align with hotel standards.

Our Ideal Candidate will possess:

· Prior experience in a similar role, ideally in the hotel industry

· Focus on delivering a 5 star experience for our guests

· Excellent organisational and time management skills

· High attention to detail

· Efficiency in multitasking and prioritising tasks

· Confident in using computer systems – opera experience an advantage

· Exceptional verbal and written communication skills

· Able to work independently and collaboratively

· Full Australian working rights, with availability to work a 7 day rotating roster

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