Human Resources and Business Operations Assistant

The Human Resources and Business Operations Assistant plays a critical role for both departments, serving as administrative support to both teams and supporting their functional areas of responsibility. 

This role is required to be onsite in the Boston office for a minimum of four (4) days per week with the understanding that additional days may be required based on business needs. In office days are set as Monday-Thursday with Fridays being an optional remote day.  

Responsibilities: 

• Provide daily administrative support to the Chief Administrative and Human Resources Officer and Chief Financial Officer including but not limited to meeting management, calendaring and travel. 
• Provide general administrative assistance for the Human Resources and Operations departments, including but not limited to meeting management, calendaring, document edits, expense reimbursements, and AMEX balancing. 
• Process department invoices in Chrome River. 
• Assist with contract review process management. 
• Assist in maintaining relevant employee information in the firm’s Human Resources systems. 
• Maintain personnel records and filing systems. 
• Process Human Resources transactions accurately and in a timely manner. 
• Assist with onboarding new employees. 
• Serve as a primary point of contact for employment verifications. 
• Respond to routine questions on Human Resources policies and procedures. 
• Respond to Human Resources and Operations-related internal and external inquiries or requests as needed and triage to appropriate Human Resources or Operations personnel. 
• Send out weekly firm-wide communications related to new hires and departures. 
• Maintain the Human Resources and Business Operations webpages on the Foley Hoag intranet. 
• Assist with the coordination of firm-sponsored engagement and operational events. 
• Assist in the coordination of Human Resources-sponsored training. 
• Perform other duties as assigned. 

Qualifications: 

• Bachelor’s Degree. 
• 1-2 years of experience working in a professional services environment; HR experience preferred. 
• Ability to leverage standard business technology such as Microsoft Office Suite (Word, Excel, PowerPoint, and Teams), Rendezvous, and other firm applications. 
• Strong oral and written communication skills. 
• Motivated self-starter with excellent time management and organizational skills who has a sense of urgency and takes pride in delivering high-quality administrative support. 
• Ability to multitask and take directions from multiple people. 
• Ability to work effectively under pressure in a fast-paced, deadline-driven environment while maintaining composure and balancing priorities. 
• Ability to defuse conflicts and resolve service issues. 
• Ability to maintain discretion and confidentiality at all times. 
• Service-oriented mindset with a commitment to providing exceptional customer service. 
• An appreciation for Foley Hoag’s values and commitment to diversity, equity, and inclusion. 
• Flexibility to work overtime.