Human Services Specialist

Human Service Specialist (Part-Time) – Community Transition Team

Location: Eau Claire, WI Hours: 12.75-17 hours per week

Evening shift: Mon, Wed, Fri 3:45pm-8:00pm and Every other Sat 7:15am-11:30am

Employer: Lutheran Social Services of WI & Upper MI

About the Role

Lutheran Social Services is seeking a Part-Time Human Service Specialist to support our Community Transition Team in the Eau Claire area. Due to contractual reasons, only female applicants are needed at this time.

This role is ideal for students or early‑career professionals interested in criminal justice, human services, or community-based support work.

Primary Responsibilities

• Administer and observe urinalysis, breathalyzer tests, oral fluid swabs, and sweat patch testing

• Provide services aligned with each client’s service plan

• Participate in recovery teams and provide feedback on client progress

• Assist with medication monitoring (non-prescriber tasks such as delivery, education, and compliance support)

• Maintain accurate and timely documentation in accordance with LSS, regulatory, and payer standards

• Collaborate with clients, service teams, and supervisors to determine effective interventions

• Maintain client records and make recommendations within scope of practice

• Attend client meetings, staff development sessions, and clinical supervision

• Testify in legal proceedings when required

• Work a flexible schedule based on client needs, including occasional evenings or weekends

• Perform additional duties as assigned

Agency Expectations

All LSS employees are expected to:

• Follow all agency policies, procedures, and service regulations

• Treat all individuals with dignity and respect across diverse backgrounds

• Support the mission, vision, and values of LSS

• Represent LSS as a servant leader in conduct and communication

• Promote client independence using trauma‑informed, person‑centered, evidence‑based practices

Qualifications

Required:

• High school diploma or GED

• Valid driver’s license, reliable transportation, and ability to meet LSS driving/insurance requirements

• Ability to complete required background, caregiver, medical, and program-specific checks

• Ability to read, write, and document services clearly and accurately

• Basic computer proficiency, including electronic health records and email

Preferred:

• One (1) year of related work experience

Skills & Competencies

• Strong interpersonal communication

• Ability to maintain professionalism in crisis situations, including verbal aggression

• Ability to work independently and collaboratively

• Comfort working in community settings, including homes, offices, and outdoor environments

• Ability to navigate changing software and technology systems

Physical Requirements

• Frequent bending, stooping, kneeling, and stair climbing

• Ability to travel daily within the community; occasional overnight travel may be required

• Moderate noise environment; exposure to outdoor conditions during travel

Perks & Benefits

• Mileage reimbursement

• 403(b) retirement contribution option

• Employee Assistance Program

• Service awards and recognition opportunities

Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer.