IT Admin (5401)

Job Title: IT Administrator Department: Information Technology
Location: Ecoplastic America – EAC / Register, GA Job Type: Full-Time, Hourly / Non-Exempt
Shift: 1st Shift; 6:00 AM - 3:00 PM EST Reports To: IT Manager

Position Summary

The IT Administrator provides day-to-day technical support for production and office operations. This position supports MES and production-floor IT equipment, employee computers, printers, scanners, and other IT devices while assisting with troubleshooting, equipment setup, and IT asset management.

Essential Duties & Responsibilities

• Conduct routine IT/MES checks throughout production areas and responds to technical issues.
• Provide first-level troubleshooting for MES, computers, printers, label printers, barcode scanners, PDAs, monitors, and related equipment.
• Assist employees with hardware, software, printing, and basic connectivity issues.
• Set up computers, printers, approved software, and other IT equipment for employees.
• Support meeting-room TVs, monitors, HDMI connections, and presentation equipment.
• Assist with IT equipment installation, replacement, relocation, and recovery.
• Maintain IT asset inventory, including equipment assignment, location, condition, and available spare equipment.
• Collect and organize unused, damaged, or replaced IT equipment.
• Document IT issues, troubleshooting activities, and equipment changes.
• Escalate advanced MES, network, system, or infrastructure issues to the appropriate IT personnel.
• Coordinate with Production and other departments to address IT issues affecting daily operations.
• Perform other IT-related duties as assigned.

Qualifications

• High school diploma or GED required; IT-related education or certification preferred.
• Previous IT support, help desk, desktop support, or manufacturing IT experience preferred.
• Basic knowledge of Windows, computer hardware, printers, and network connectivity.
• MES, barcode scanner, and label printer experience is a plus.
• Strong troubleshooting, communication, organization, and customer-service skills.
• Ability to work in both office and manufacturing environments and handle IT equipment as needed.

EEO Statement

SECO Ecoplastic America is an Equal Opportunity Employer. We make all employment decisions based on merit, qualifications, and business need. We do not discriminate on the basis of race, sex (including pregnancy), age, disability, religion, national origin, sexual orientation, gender identity, veteran status, or any other status protected by law.

We welcome applications from all backgrounds, including women, veterans, individuals with disabilities, and multilingual candidates.

If you need reasonable accommodation during the application process, please inform Human Resources.