IT Field Technician

Position: IT Field Technician

Schedule: Monday through Friday with availability for emergencies outside normal working hours

Compensation: $70,000-$80,000

Bonus: 10% Cash and 10% Equity

Location: Meridian, ID

Who We Are

Waste Connections, Inc. (NYSE: WCN) is one of North America’s leading waste services companies—and an amazing place to grow your career! We value servant leadership, collaboration, and innovation. At Waste Connections, your voice matters, your ideas make an impact, and your work truly counts.

We celebrate diverse backgrounds, experiences, and passions because they make us stronger. Join a team of hard-working, passionate professionals who care about each other and the communities we serve.

This is a hands-on field IT role requiring frequent physical activity, including bending, kneeling, crawling under desks and equipment, climbing ladders, lifting and moving network and computer equipment (up to 50+ lbs.), and working in industrial environments such as transfer stations, hauling operations, and landfills where exposure to garbage, recycling, yard waste, dust, noise, and varying weather conditions is common.

You’ll be the face of IT—installing, configuring, and maintaining core Waste Connections systems and applications. This role includes deploying software updates, setting up PCs, and assisting with telecom projects to keep our teams productive and connected.

What You’ll Do

• Provide first-level support for workstations and handle after-hours calls as assigned.
• Install, configure, and troubleshoot TCP/IP networking and Microsoft Office Suite.
• Configure and maintain PC and laptop hardware, phone systems, and Cisco routers.
• Manage Microsoft Windows end-user settings (profiles, printers, applications).
• Support mobile devices (iPads, iPhones, cell phones).

Minimum Requirements

• Able to travel locally on a regular basis, with up to 20% out‑of‑area travel including occasional overnight stays.
• Proficiency in at least four of the following:
  • Windows 11
  • WYSE Winterms
  • Citrix Server
  • Windows Server 2008/2012
  • Phone systems
  • Microsoft SQL databases
  • Cisco routers / general networking

Preferred Qualifications

• Bachelor’s degree in Computer Science or related field.
• 2+ years of network administration experience.
• Strong knowledge of Microsoft OS and Office applications.
• Independent, detail-oriented, and able to manage multiple projects.
• Excellent communication, customer service, and time management skills.

Why Join Us?

• Culture: A great place to work where empowered, self-directed team members know their contributions matter.
• Integrity: We do what we say—keeping promises to our customers and employees.
• Respect: We respect our customers, our colleagues, and ourselves through the quality service we deliver every day.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits can be found here: Benefits | Waste Connections

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.