IT Support Specialist

Ossur

Eindhoven, Netherlands1w ago

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Key details

Location
Eindhoven, Netherlands
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
2–5 yrs
Function
Customer success & Support
Focus area
other
Posted
1w ago

Skills

business continuitydata protectionit supportnetwork securitytechnical documentationtroubleshooting

About the role

For a temporary 6-month assignment, we are looking for a hands-on and service-oriented IT Support Specialist to support day-to-day IT operations and ensure a smooth and reliable user experience across the organization.

In this role, you will be the go-to person for end-user support, system installations, troubleshooting, and maintaining efficient IT processes. You will work closely with both local users and global IT teams to support business continuity and operational excellence.

Key Responsibilities

  • Support the efficient use of global IT systems and solutions

  • Provide support for computers, laptops, peripherals, and end-user devices

  • Install, configure, and test hardware and software systems

  • Train and onboard new system user groups

  • Maintain and update technical documentation

  • Monitor and support data protection and system/network security

  • Coordinate with local IT vendors and external suppliers

  • Participate in IT-related projects and system improvements

  • Ensure reliable day-to-day functionality of end-user systems
     

What You Bring

  • Vocational or Bachelor’s degree in IT or a related field

  • Minimum of 2 years of relevant IT support experience

  • Strong troubleshooting and problem-solving skills

  • Good understanding of IT infrastructure, systems, and user support

  • Service-minded attitude with strong communication skills

  • Ability to work independently and prioritize tasks effectively

  • Experience working in an international or global IT environment is a plus
     

What We Offer

  • A dynamic international working environment

  • A varied and hands-on IT support role

  • Opportunity to work with global IT systems and teams

  • Competitive compensation for the duration of the assignment

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