Learning Center Reservations Staff

Massanutten Resort

Job Summary

Perform all office duties needed to meet the needs of our Learning Center guests including making lesson reservations in-person, over the phone and online. Answer any guest questions regarding Learning Center operations, hours and rates. Must have excellent customer service skills and be able to problem solve in a fast-paced customer focused environment.

Required

• Pleasant outgoing personality
• Comfortable with computer and phone work
• Ability to learn the different computer programs needed to do the job

Preferred

• Previous customer service experience
• Prior cash handling experience

Job-Type: Seasonal

Typical Schedule

Days:

• • Varies, including weekends and holidays as needed

Hours:

• • Varied hours
    • 12 to 16 hours a week

Compensation

• Pay: $12.77/Hour

Core Responsibilities

• Responsible for in-person, telephone and online reservations for group and private lessons
• Understand and be able to perform the daily office duties of the Learning Center
• Responsible for receipts and deposits received during assigned shifts
• Adhere to departmental policies and procedures to maintain a professional office atmosphere
• Other duties as assigned by management

Applications are accepted until 2:00 PM on Friday, November 30. For more information, contact José Antonio Martínez at 540.289.3143.