Manager Business Services

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Provide support to the facility by performing specific or various business office functions as assigned. These functions include Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as assigned.

Job Duties

• Responsible for direct supervision of non-medical personnel, including orientation and evaluation
• Ensures that administrative and accounting procedures are carried out timely and accurately.
• Responsible for office supplies and equipment.
• Responsible for purchase orders, petty cash and accounts receivable.
• Works accounts receivable as needed and follows up on all accounts, individually as well as accounts with insurance companies.
• Determines accounts to be placed for collections.
• Responsible for the timely and accurate completion of all financial statements for submission.
• Responsible for the accurate interpretation and implementation of the terms of contracts with all third party payers.
• Coordinates and implements ongoing Credentialing and Re-Credentialing of all Medical & Allied Health Staff, policies, procedures and processes to be in compliance with the current standards of applicable regulatory and accrediting agencies.
• Maintains data base for all Medical and Allied Health Staff.
• Identifies risk management issues involving negative actions identified on State licensure, malpractice claims histories and National Practitioner Data Bank reports. Notifies and provides information to center management and medical staff leadership.
• Fosters a positive and professional facility environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member.

Minimum Qualifications

• High School Diploma/GED
• 1 year Basic accounting procedures with some accounting background in a medically-related environment,
• Medical terminology knowledge required.
• Computer experience, Excel, Word, Medical Billing Software and Applications required.
• Good communication skills and phone etiquette.
• Knowledge of recognized CMS and AAAHC standards and guidelines, survey methodology and related tools and resources for regulatory and accreditation requirements.

Preferred Qualifications

• Bachelor’s Degree in Business or related

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1501 N Cedar Crest Blvd

Primary Location:

Allentown - 1501 N Cedar Crest

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

0800a-4:30pm

Department:

1012-35161 LVPG-L GI Eastern PA Endoscopy Center