Network Administrator

Are you an experienced network professional who enjoys solving complex problems, building reliable infrastructure, and supporting technology that keeps people connected? Moody Bible Institute is seeking a Network Administrator to help ensure the stability, performance, and security of the networks that support our media and ministry operations.

This role is an opportunity to combine strong technical expertise with a heart for service, helping maintain the technology infrastructure that enables Moody's mission to reach audiences with the truth of God's Word.

About Us

Moody Bible Institute is a Christ-centered higher education and media ministry dedicated to equipping people with the truth of God's Word. Through trusted biblical teaching, media, and educational resources, Moody reaches audiences around the world with the gospel and seeks to make a lasting Kingdom impact.

The Opportunity

Reporting to the Technical Support Manager, the Network Administrator provides comprehensive oversight and support of Moody's radio and media network infrastructure, including studio, satellite uplink, and transmitter locations.

In this role, you will help ensure the reliability and availability of critical network systems while designing, building, configuring, and maintaining network infrastructure as organizational needs evolve. You will support network cabling, switches, routers, and related equipment and manage key network functionality, including routing, VLANs, and Quality of Service (QoS).

Success in this position requires both technical expertise and a service-oriented mindset. The ideal candidate is a resourceful problem solver who communicates well, pays close attention to detail, and can effectively manage changing priorities in a dynamic environment.

• Install, configure, maintain, and support network hardware and software to provide reliable and secure connectivity across Moody's network environment.
• Monitor network infrastructure and proactively update equipment and configurations to support performance, reliability, and operational needs.
• Diagnose and resolve complex network issues by identifying root causes and implementing effective, sustainable solutions.
• Configure and maintain network functionality, including routing, VLANs, QoS, switches, routers, cabling, and related network technologies.
• Provide after-hours and 24/7 technical support when necessary to address critical network issues and service interruptions.
• Support end users and partner with other technical teams to troubleshoot network-related issues.
• Create and maintain clear network documentation, including network maps, configurations, standards, and system information.
• Develop and maintain network policies, procedures, and operating standards.
• Create user-friendly documentation, guides, and troubleshooting resources for common networking needs.
• Partner with Production, Operations, and other departments to assess infrastructure needs and plan network improvements and expansion.
• Research emerging technologies and industry practices and provide thoughtful technical recommendations to leadership.
• Support network infrastructure across studio, satellite uplink, transmitter, and other media-related locations.
• Perform other related duties as assigned.

Required

• Five or more years of professional experience in network administration, infrastructure, or a related technical field.
• Advanced working knowledge of network administration, configuration, troubleshooting, and infrastructure management.
• Strong analytical and problem-solving skills with the ability to effectively diagnose and resolve technical issues.
• Excellent organizational skills with the ability to manage multiple priorities and maintain close attention to detail.
• Strong written and verbal communication skills and the ability to work professionally with technical and nontechnical stakeholders.
• Ability to work independently, exercise sound judgment, and take ownership of technical issues through resolution.
• Flexibility to respond to changing priorities and provide after-hours support when necessary.
• Legally authorized to work in the United States without employer sponsorship.

Preferred

• Bachelor's degree in information technology, computer science, network engineering, or a related field.
• Experience supporting technology within a media or broadcasting environment.
• Experience working within a nonprofit or ministry organization.
• Experience with Cisco, Netgear, and Juniper managed switches and Peplink routers.
• CCNP, CCDE, or comparable networking certification.

Work Environment

• This is a full-time, onsite position based at Moody Bible Institute's downtown Chicago campus.
• The role operates primarily within a professional office and technical environment and routinely uses computers, phones, network equipment, and other standard office and technology tools.
• Occasional travel to transmitter, satellite, or other supported locations is expected.
• The position may also require availability outside normal business hours to respond to critical network or service issues.
• While performing the responsibilities of this position, the employee may regularly communicate with others, move throughout office and technical environments, use hands to operate equipment, and reach or position equipment as necessary.

Additional Information

• Candidates must demonstrate alignment with Moody Bible Institute's mission, doctrinal beliefs, and Christian values.
• Employees are required to affirm Moody's Statement of Faith and adhere to Community Standards.
• Moody Bible Institute values diversity and seeks team members who engage others in ways that honor its biblical foundation
• Moody complies with applicable nondiscrimination laws and, as a religious institution, requires employees to hold beliefs consistent with its Doctrinal Statement and Community Standards

A Culture That Invests in You

• Educational opportunities through Moody Bible Institute
• Weekly team devotions that foster spiritual growth and meaningful connections with colleagues
• Weekly chapel services featuring worship, biblical teaching, and community engagement

Why Join Us

At Moody, your technical expertise supports more than a network. It helps keep a ministry connected.

Every reliable connection, resolved issue, and infrastructure improvement helps our teams deliver biblical teaching, media, and ministry to the people we serve. You'll have the opportunity to take ownership of meaningful technology, solve challenging problems, collaborate with dedicated professionals, and help strengthen the infrastructure behind Moody's mission.

If you are an experienced network professional who values technical excellence, service, collaboration, and meaningful work, we invite you to consider bringing your skills to Moody Bible Institute.