Order Handling (m/f/d)

GEA

Wien, Austria3w ago

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Key details

Location
Wien, Austria
Work style
Onsite
Level
Mid level
Job type
Full-time
Function
other
Focus area
other
Posted
3w ago

Skills

customs documentationinvoicingorder managementtechnical support

About the role

Responsible for the commercial processing of new machine, service, repair, and rental orders, including quotation preparation, order management, logistics coordination, export and customs documentation, technical clarification with service teams, customer support, and invoicing for international markets within CEE-Region.

Responsibilities / Tasks

  • Managing commercial processing of new machine, service, repair, and rental orders

  • Preparing quotations and tailored customer proposals based on technical requirements

  • Coordinating domestic and international shipments, returns, and export/customs documentation

  • Liase with technical support and service teams to ensure accurate order execution

  • Handle service requests, tickets, reports, and invoicing

  • Maintaining order documentation and ensuring compliance with internal and customer requirements

Your Profile / Qualifications

  • German & English (proficient)

  • Strong understanding of international business operations and customer requirements

  • Customer-oriented approach with a focus on service excellence and satisfaction

  • Excellent problem-solving and analytical skills

  • Effective communicator, able to engage with stakeholders at all organizational levels

  • Collaborative team player with a proactive and open-minded mindset

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